I aim to take care of your Instrument as though it is my own. You can drop off your instrument or I can potentially collect too.
On first seeing the instrument work will be evaluated and an estimate for the work shall be given.
Your full name, Phone number/email shall be requested, guitar make, model and serial number shall also be noted.
The work shall be undertaken on your instrument at my workshop.
The work is checked and once everything is perfect, you shall be contacted to let you know it's ready.
On collection of the guitar you can plug in the instrument and check to make sure you're happy at the shop
Payment is accepted by bank transfer or cash
Estimates are given as sometimes other issues can be uncovered with an instrument and it is only when taken apart this becomes apparent. I will contact and describe/photograph the situation and discuss what cost changes may be inccurred. It is very rare this happens and in most cases of repairs there is no price change.
Instrument repairs come with a guarantee, which varies depending on the work undertaken. I can adjust your instrument to your specific requirements. Details of guarantees shall be discussed on instrument collection.
After 9-12 months you shall notified on your instrument having a recommended yearly service. This makes sure your instrument is in full working order and should be okay for another year. Depending on the instrument this can vary in time between services. You won't have to worry about when it needs servicing as you shall be notified so you can enjoy playing it.